Marc W. Cleary, CPCU, ARM
Marc W. Cleary, started his career as a Commercial Lines Underwriter for Liberty Mutual Insurance Company in 1977 and has held various insurance management, technical and project roles for 36 years. After obtaining his CPCU designation in 1984, he began serving the insurance community, with the Adult Education Center Northeastern University instructing CPCU and AAI classes. In 1985, the Insurance Library Association of Boston/Sanval Insurance Education Center recruited him to conduct classes in both the Boston campus and off-site at member company locations.
Mr. Cleary, a graduate of Stonehill College, has been recognized by the American Institutes/ Society of CPCU as a Distinguished Course Leader in 2011 and awarded with the Jack Dickerson Award for Outstanding Course Leadership in 2006.
He currently concentrates his educational efforts in all of the preparatory courses leading up to the designation of Chartered Property and Casualty Underwriter. He also specializes in taking groups sequentially through the certification program of the Associate in Risk Management. He offers classroom instruction in traditional weekly, two-day and single day review format classes.
After obtaining his BS Degree from Northeastern University, Herb started his 38 year career with Liberty Mutual holding various positions in the Commercial Underwriting department including Director of Underwriting Training. For the remainder of his career he worked as an Account Executive in Liberty’s Commercial Sales unit selling to Middle Market and then National Market accounts before becoming Commercial Sales Manager. Since retiring from Liberty Herb has been teaching classes and seminars through the Library as well as adult education programs in Newton and Framingham. He has also been pursuing acting and has appeared in local corporate videos and commercials.
DAVID S. HERSHEY, CPCU, CRM, CRIS, CPSR, ARM, AMIM, MLIS
A risk manager for over 20 years, David’s perspective brings a different dimension to the risk management field. After working for an insurance carrier and public broker for over 10 years, his experiences in the areas of: pollution liability, ocean marine, construction, munitions manufacturing, aviation, transportation and finite risk, provide a multi-faceted risk perspective.
As the Risk Manager for Lexa International, a diverse and privately held $6B global company specializing in: petroleum wholesale, ocean marine terminal management, residential and commercial water treatment, recycled lumber, medical device manufacturing and student housing, he is a frequent speaker for National and Regional RIMS, a past CPCU Chapter President, and the Massachusetts RIMS president and speaker chairman. In addition he is a member and project manager on National RIMS’ Standard & Practices Committee intended to affect positive change on legislation and industry practices impacting the risk management community.
He holds a BS degree from Bentley University, Chartered Property & Casualty Underwriter, Associates Risk Management, Certified Risk Manager, Associates in Marine Insurance Management, Management Liability Insurance Specialist and is a Construction Risk Insurance Specialist.
Edward S, Katersky, MBA, CPCU, ARM, CSP
Head of Risk Management for four major retailers – CVS Caremark, BJ’S Wholesale Club, Inc., Grossman’s Inc. and Cumberland Farms, Inc. during a 40 year career in Risk Management.
Also, various insurance companies in the Risk Control Department.
Course leader in the CPCU and ARM program for 34 years and designated as “Outstanding Course Leader” by the. Insurance Institute of America.
Education – BS – Business Administration, UMass -Dartmouth, MA
MBA – Suffolk University, Boston, MA.
Abigail Krueger, CPCU, AIC, ARM
Abby brings over 25 years of insurance and risk experience to her teaching. Her experience has been in a variety of fields including insurance company claims operations, claims advocacy in an agency setting, commercial brokerage, and for the past 15 years, risk and insurance advising. She serves in this position for Licata Risk Advisors.
Abby’s experiences provide her with a wealth of real life examples which she brings to teaching with a goal of helping students understand how interesting, significant, and fun insurance policies can be.
In addition to serving students of The Insurance Library of Boston, Abby has served as Adjunct Faculty in Northeastern University’s Insurance program and has served as an author of publications on affordable housing risk management.
Abby is a graduate of the University of Chicago, with a degree in Behavioral Science.
She instructs in the CPCU Curriculum, provides special seminars such as CGL Under the Magnifying Glass, and regularly leads the Producer Property and Casualty licensing curriculum.
Ray Roach, CPCU, ARM, ERM, ARP, ASLI
Ray Roach is a Senior Vice President of William Gallagher Associates (WGA), with over 30 years of experience in the insurance industry. Throughout his career Mr. Roach has worked in loss control, underwriting, marketing, product development, captives and alternative risk products. He brings this diversified experience to WGA’s clients in his present role of Account Executive.
Because of his varied background, Mr. Roach provides his clients with a comprehensive analysis of their exposures and management controls to design the appropriate insurance coverage’s for their operations. He incorporates his Risk Management experience into his evaluation and analysis to provide a cost efficient and comprehensive program to control/eliminate potential exposures. Mr. Roach has worked in many industries including high technology, biotechnology, manufacturing, environmental services, real estate, energy, healthcare, and financial institutions.
Prior to joining WGA, Mr. Roach was the Underwriting Manager for Liberty Mutual’s Special Products Group managing environmental, auto, high hazard casualty, employment practices, excess worker’s compensation, and umbrella for Liberty’s National Market Account unit. His responsibilities included product development, marketing, operations and underwriting of all specialty products for all National Market clients. Prior to Liberty Mutual, Mr. Roach spent eleven years at AIG managing their Boston office Commerce and Industry Division.
Mr. Roach is a graduate of Boston University with an MBA from Northeastern University. He holds the designations of Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Environmental Risk Management (ERM), Associate in Research and Planning (ARP) and Associate in Surplus Lines Insurance (ASLI). Mr. Roach is also a frequent speaker at industry forums and has been an instructor at the Insurance Library in Boston for the past 17 years.
Leonard Ryer, CLU
Leonard Ryer is Vice President, Underwriting & Marketing at Providence Mutual. Len joined Providence in 2012 after serving in senior field executive roles at two regional insurance carriers in New England. He has helped the company grow its business through executing underwriting best practices and agency management discipline. Building on relationships with many agents in the Northeast, Len has helped Providence Mutual advance its strategy of being a carrier committed to the independent agency system.
Len serves on the Loss Control Committee of the Mutual Fire Insurance Association and is a regular instructor at the Insurance Library Association of Boston. He holds a Bachelor of Arts degree in Philosophy from St. John’s Seminary College of Liberal Arts and earned the Charter Life Underwriter (CLU) designation from The American College. He enjoys skiing and hiking and golfing.
Robert Titus is a licensed Massachusetts insurance broker who is broadly experienced in multi-line claim evaluation, commercial property claims advocacy, insurance litigation support, complex policy analysis, reserve auditing, TPA selection, drafting claims-handling protocols, and providing comprehensive risk management services to self-insured programs.
Mr. Titus currently maintains an active consulting practice that includes claims advocacy for clients on large and complex multi-line commercial claims and OCIP/Builders Risk construction losses. In addition, Bob has developed and taught insurance related professional development courses to insurance professionals for over fifteen years, and is presently on the teaching faculty of the Insurance Library of Boston, Polestar Performance Programs, Inc. and The Academy of Insurance.