Excellence in First-Party Property Claims Handling

Sponsors

This webinar is sponsored by The Andover Companies, Cross Insurance, Safety Insurance & Vermont Mutual Insurance Group.

Credit Notes
Approved for 2 Producer CE credits in CT, MA, ME, NH,RI & VT.  Approved for 2  Public Adjuster CE credits in MA, 2 Adjuster CE credits in RI and 2 Multi-Line Adjuster Credits in NH.

Instructor
Barry Zalma, Esq., CFE

Class Dates
Thursday, January 22, 2026
1:00 PM – 3:00 PM

Location
ONLINE via GoToWebinar

Course Description

This two-hour webinar provides a practical guide to excellence in first-party property claims handling. Participants will explore the origins of insurance, key industry roles, and legal responsibilities before moving through claims intake, investigation, documentation, and settlement. The class will emphasize fair claims practices, policy interpretation, working effectively with insureds and public adjusters, and producing clear, audit-ready closing reports that support accurate, ethical claim resolution.

Regular Price: $90.00
Member Price: $60.00
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If you would like one of our individual (Individual, Academic Individual, or Retired Individual) or organization (Corporate or Academic Group) memberships so that you (and employees of a member organization) can register at the Member Price, you will find information about membership categories and prices, and a link to the membership application, here.

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Description

Sponsors

This webinar is sponsored by The Andover Companies, Cross Insurance, Safety Insurance & Vermont Mutual Insurance Group.

Credit Notes
Approved for 2 Producer CE credits in CT, MA, ME, NH,RI & VT.  Approved for 2  Public Adjuster CE credits in MA, 2 Adjuster CE credits in RI and 2 Multi-Line Adjuster Credits in NH.

Instructor
Barry Zalma, Esq., CFE

Class Dates
Thursday, January 22, 2026
1:00 PM – 3:00 PM

Location
ONLINE via GoToWebinar

Course Description

This two-hour webinar provides a practical guide to excellence in first-party property claims handling. Participants will explore the origins of insurance, key industry roles, and legal responsibilities before moving through claims intake, investigation, documentation, and settlement. The class will emphasize fair claims practices, policy interpretation, working effectively with insureds and public adjusters, and producing clear, audit-ready closing reports that support accurate, ethical claim resolution.

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