As part of our commitment to expanding insurance knowledge, and providing education about current and emerging industry trends, The Library works hard to find independent instructors who are leaders in their field of knowledge. If you are interested in teaching for us, please reach out!
Interested in offering a customized class for your company? Find more information, here!
Marc W. Cleary, CPCU, ARM
Marc W. Cleary began his insurance career in 1977 as a Commercial Lines Underwriter with Liberty Mutual Insurance Company. Over the course of 36 years, he held a variety of management, technical, and project leadership roles within the industry.
After earning his CPCU designation in 1984, Marc dedicated himself to advancing insurance education. He began teaching CPCU and AAI courses through the Adult Education Center at Northeastern University. In 1985, the Insurance Library recruited him to teach at the Library and at off-site member company locations.
A graduate of Stonehill College, Marc has been recognized by the American Institutes/CPCU Society as a Distinguished Course Leader and was honored with the Jack Dickerson Award for Outstanding Course Leadership.
Herbert Fuchs
After obtaining his BS Degree from Northeastern University, Herb started his 38 year career with Liberty Mutual holding various positions in the Commercial Underwriting department including Director of Underwriting Training. For the remainder of his career he worked as an Account Executive in Liberty’s Commercial Sales unit selling to Middle Market and then National Market accounts before becoming Commercial Sales Manager. Since retiring from Liberty Herb has been teaching classes and seminars through the Library as well as adult education programs in Newton and Framingham. He has also been pursuing acting and has appeared in local corporate videos and commercials.
Mr. Fuchs leads many of our workers compensation seminars, the Business Interruption seminar, Introduction to Property & Casualty Insurance and the Time Management seminar among others.
David S. Hershey, CPCU, CRM, CRIS, CPSR, ARM, AMIM, MLIS
A risk manager for over 20 years, David’s perspective brings a different dimension to the risk management field. After working for an insurance carrier and public broker for over 10 years, his experiences in the areas of: pollution liability, ocean marine, construction, munitions manufacturing, aviation, transportation and finite risk, provide a multi-faceted risk perspective.
As the Risk Manager for Lexa International, a diverse and privately held $6B global company specializing in: petroleum wholesale, ocean marine terminal management, residential and commercial water treatment, recycled lumber, medical device manufacturing and student housing, he is a frequent speaker for National and Regional RIMS, a past CPCU Chapter President, and the Massachusetts RIMS president and speaker chairman. In addition he is a member and project manager on National RIMS’ Standard & Practices Committee intended to affect positive change on legislation and industry practices impacting the risk management community.
He holds a BS degree from Bentley University, Chartered Property & Casualty Underwriter, Associates Risk Management, Certified Risk Manager, Associates in Marine Insurance Management, Management Liability Insurance Specialist and is a Construction Risk Insurance Specialist.
Mr. Hershey has led Introduction to Risk Management, Finite Risk, Introduction to the Commercial Umbrella and Fundamentals of Drone Coverage for The Library.
Edward S. Katersky, MBA, CPCU, ARM, CSP
Edward Katersky, CPCU, ARM has over 40 years of experience in the industry. Ed has served as the Head of Risk Management at CVS Caremark, BJ’s Wholesale Club, Grossman’s, and Cumberland Farms. He teaches ARM and CPCU courses, as well as seminars on ethics and negotiation skills, and has been named an Outstanding Course Leader by The Institutes. Ed holds a Bachelor’s in Business Administration from the University of Massachusetts and an MBA from Suffolk University.
Mr. Katersky has taken students through the Associate in Risk Management Program and also leads our Negotiation Skills Seminar.
Michael P. Kelley, AIC, ARM
Michael P. Kelley, AIC, ARM serves as Senior Vice President and Director of Claims Operations at HUB International New England.
Michael has over 33 years of insurance industry experience, beginning his career with the American Mutual Insurance Companies in 1982. He is trained in all lines of claim investigation with a focus on both commercial and personal lines claims. He is an expert in the area of workers’ compensation claim handling and a frequent speaker on the workers’ compensation claim process. He is a former member of the Workers’ Compensation Rating and Inspection Bureau (WCRIB) Claim Committee, as well as the Board of Governors of the Insurance Fraud Bureau of Massachusetts.
Mr. Kelley trains students for the Associate in Claims Designation as part of that he has also taught some of the Associate in Insurance courses.
Abigail Krueger, CPCU, AIC, ARM
Abby, who holds a degree in Behavioral Science from the University of Chicago, brings nearly 40 years of experience in insurance and risk management to her teaching. Her diverse background spans insurance company claims operations, claims advocacy in an agency setting, commercial brokerage, and, for the past 30 years, risk and insurance advising. She currently serves in this capacity at Risk International.
With a wealth of real-world experience, Abby enriches her teaching with practical insights, aiming to make insurance policies engaging, meaningful, and even fun for her students. She is a regular instructor for Library and has served as a member of the Adjunct Faculty in Northeastern University’s insurance program. Additionally, she has authored publications on affordable housing risk management. She leads specialized seminars such as CGL Under the Magnifying Glass and regularly teaches Producer Property and Casualty licensing courses.
Kym Martell, CRM, CIC, CRIS, AAI, MLIS
Kym has designed, developed and delivered continuing education and professional training programs on a national level for a variety of clients, including professional organizations, insurance companies and agencies and insurance brokerage firms. She also has served as a state faculty member of the Big I New Jersey and is an approved instructor for the Big I New York. Additionally, Kym is a national faculty member of the Independent Insurance Agents & Brokers of America, for their E&O Risk Management Programs.
Mark Plesha, CPCU
Mr. Plesha has been teaching a variety of Insurance Institute of American and CPCU courses since 1984 and was named as an “Outstanding Course Leader” by The Institutes. Mr. Plesha taught CPCU 520 and hosted or participated in several webinars on a variety of topics to Insurance Regulatory Examiners (IRES) members. He serves on the IRES Board of Directors, the Education Committee and the Accreditation & Ethics Committee. Previously, Mr. Plesha worked for the Liberty Mutual Insurance Company, where for over 20 years he functioned as the coordinator of over 200 state market conduct examinations and audits. Mr. Plesha served president of the Boston Chapter of the CPCU Society from 2000 to 2001.
Ray Roach, CPCU, ARM, ERM, ARP, ASLI
Ray Roach is Area Senior Vice President of Arthur J. Gallagher & Co. Throughout his career Mr. Roach has worked in loss control, underwriting, marketing, product development, captives and alternative risk products. He brings this diversified experience to WGA’s clients in his present role of Account Executive.
Because of his varied background, Mr. Roach provides his clients with a comprehensive analysis of their exposures and management controls to design the appropriate insurance coverage’s for their operations. He incorporates his Risk Management experience into his evaluation and analysis to provide a cost efficient and comprehensive program to control/eliminate potential exposures. Mr. Roach has worked in many industries including high technology, biotechnology, manufacturing, environmental services, real estate, energy, healthcare, and financial institutions.
Prior to joining WGA, Mr. Roach was the Underwriting Manager for Liberty Mutual’s Special Products Group managing environmental, auto, high hazard casualty, employment practices, excess worker’s compensation, and umbrella for Liberty’s National Market Account unit. His responsibilities included product development, marketing, operations and underwriting of all specialty products for all National Market clients. Prior to Liberty Mutual, Mr. Roach spent eleven years at AIG managing their Boston office Commerce and Industry Division.
Mr. Roach is a graduate of Boston University with an MBA from Northeastern University. He holds the designations of Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Environmental Risk Management (ERM), Associate in Research and Planning (ARP) and Associate in Surplus Lines Insurance (ASLI). Mr. Roach is also a frequent speaker at industry forums and has been an instructor at the Insurance Library in Boston for the past 17 years.
Phil Sibilia
Phil Sibilia has over 40 years of experience in the property and casualty insurance industry. He began his career at Commercial Union Insurance, and over the years has held various positions in both property and liability claims. Most recently, he was SVP, Head of Claims at OneBeacon. Currently, Phil is the owner of MBRD Consulting where he has been engaged by clients for due diligence exercises, training and education, quality control, operational reviews and expert witness testimony.
Robert Titus, AIC, CRIS
Robert Titus is a licensed Massachusetts insurance broker who is broadly experienced in multi-line claim evaluation, commercial property claims advocacy, insurance litigation support, complex policy analysis, reserve auditing, TPA selection, drafting claims-handling protocols, and providing comprehensive risk management services to self-insured programs.
Mr. Titus currently maintains an active consulting practice that includes claims advocacy for clients on large and complex multi-line commercial claims and OCIP/Builders Risk construction losses. In addition, Bob has developed and taught insurance related professional development courses to insurance professionals for over fifteen years, and is presently on the teaching faculty of the Insurance Library of Boston, Polestar Performance Programs, Inc. and The Academy of Insurance.
Catherine Trischan CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS, TRIP, CBIA
Cathy Trischan entered the insurance business upon graduation from Rutgers University. After her first job as a claims adjuster for a carrier, she moved to the agency side of the business. She held various agency positions including Commercial Lines Manager, Producer and, most recently, Director of Commercial Underwriting. In 2023, she began to work full-time in her education and consulting practice.
Cathy is a regular presenter for various agents’ associations, agencies and companies. She is a National Faculty member of The Risk and Insurance Education Alliance, speaking in the Certified Insurance Counselor (CIC), Certified Insurance Service Representative (CISR), Ruble and RiskPro programs. She also serves as mentor for many new Alliance speakers and as an Educational Consultant.
In addition, Cathy has written numerous articles and courses on insurance and customer service topics for various publications and education providers.
A firm believer that one should never stop learning, Cathy holds several professional designations including CIC, CRM and CPCU.
Holly Woods
Holly Woods has over 20 years of experience in the insurance industry, beginning her career handling liability claims for insurance carriers. In 2013, she moved to the broker side of the business, and is currently Area Vice President at Arthur J. Gallagher & Co. Holly is a graduate of Fitchburg State College and holds an MBA from Nichols College. Holly Woods has over 20 years of experience in the insurance industry, beginning her career handling liability claims for insurance carriers. In 2013, she moved to the broker side of the business, and is currently Area Vice President at Arthur J. Gallagher & Co. Holly is a graduate of Fitchburg State College and holds an MBA from Nichols College.
William C. Wilson, Jr., CPCU, ARM, AIM, AAM
William C. Wilson, Jr., CPCU, ARM, AIM, AAM is the founder of InsuranceCommentary.com. He retired from the Independent Insurance Agents & Brokers of America in December 2016 where he served as Assoc. VP of Education and Research and was the founder and director of the Big “I” Virtual University for over 17 years. He is the former Director of Education & Technical Affairs for the Insurors of Tennessee and, prior to that time, he was employed by Insurance Services Office, Inc. He is a graduate of the Illinois Institute of Technology with a B.S. degree in Fire Protection & Safety Engineering.
