The Insurance Library can provide your organization with group classes or courses customized in content and delivery format for your company, firm, or organization.

Most programs can be presented either in-person at your offices or virtually by GoToWebinar or Zoom. Some classes may be eligible for producer CE credit in one or more of the six New England states.

Pricing will depend on a number of factors, including the particular class or course, the number of students, the number of sessions and hours of instruction, whether the participants will seek CE credit, and whether the program is in-person or virtual.


If you are interested in a group class or course, please use the inquiry form below or contact our Education Coordinator, Sarah Hart, at or 617.227.2087, ext. 202.

Please note that for these group programs we typically need lead time of six to eight weeks between the time of our first conversation with you until we can start the program. This is to allow sufficient time to prepare a proposal with the details of the program and pricing, seek any CE approval that might be required, and to coordinate with the instructor’s schedule. Payment in full is required before the program starts.

Representative Custom Programs

The classes and courses listed below are for general reference only, to show the scope of what the Library can provide.

  • None of these courses is currently scheduled to be offered generally, so one cannot just “sign up” for one of these programs.
  • Our custom education classes and courses are not intended for individuals; they are intended, as stated above, for groups.
  • Individuals interested in stand-alone classes, whether for CE credit or just general professional education, should review our upcoming webinars here. For a list of additional upcoming webinars, please email our Education Coordinator at
Introductory Courses

Insurance 101

InsurTech 101

Introduction to Claims

Introduction to Commercial Casualty Insurance

Introduction to Cyber Insurance

Introduction to Directors and Officers Liability Insurance

Introduction to Products Liability Insurance

Introduction to Property & Casualty Insurance

Introduction to Underwriting

Personal Lines

Condo Association Insurance

Homeowners Insurance

Issues in Homeowners Insurance Coverage

Finding and Fixing Personal Lines Coverage Gaps

Those Extra Coverages In Personal Lines

Risk Management for the Personal Lines Account

Working with the Home Based Business Owner

The Things Our Kids Get Us Into

Understanding the Affluent Market

When the Flood Hits

Commercial Lines

The Additional Insured Illusion

BOP Under the Magnifying Glass

Certificates of Insurance and Additional Insureds: What’s an Agent to Do?

CGL Under the Magnifying Glass

E&O ‐ The New Challenges Technology Brings

Essentials of Commercial Property Insurance

Commercial Umbrella Basics

Contractors:  Liability Exposures and Coverage Issues

Finding and Fixing Commercial Lines Coverage Gaps

Finite Risk

Introduction to Commercial Casualty Insurance

Management Liability Coverages All Business Should Consider

Massachusetts Commercial Automobile Insurance

A Producer’s Guide to Pollution Prospecting

Products and Completed Operations Liability


Builders Risk Insurance

Contractors:  Liability Exposures and Coverage Issues

Navigating a Large Construction Defect Loss

Owner Controlled Insurance Program

Workers Compensation

Workers Compensation- The Concepts, Laws and Benefits

Workers Compensation: Soup to Nuts

Workers Compensation: What’s the Correct Premium Rating Plan


MA PC Producer Licensing

Avoiding Insurance Agent & Broker Errors and Omissions Exposures

Certificates of Insurance and Additional Insureds: What’s an Agent to Do?

Producer Fraud Seminar

A Producer’s Guide to Pollution Prospecting


Ethical Conduct Unbecoming and the E&O Claim

Ethics 101

Ethics 201

Ethics & E&O Prevention


Business Interruption Insurance

Certificates of Insurance

Certificates of Insurance and Additional Insureds: What’s an Agent to Do?

Fundamentals of Drone Coverage

Negotiation Skills Seminar

Reinsurance: Forms, Functions and Structures

Time Management Skills Seminar

When Words Collide: Resolving Insurance Coverage and Claims Disputes

Custom Education Inquiry