Description

Sponsors

This webinar is sponsored by The Andover Companies, Quincy Mutual Group, Risk Strategies Company, & Vermont Mutual Insurance Group.

Credit Notes
​Approved for 3 Ethics CE Credits in Massachusetts and New Hampshire.

Instructors
Kym Martell

Class Dates
Thursday, March 18, 2021
1:00 PM – 4:00 PM

Location
ONLINE via GoToWebinar

Course Description

This course explores the issues related to professional ethics. Discussion will include the terms and definitions about ethical conduct and behavior.   In depth discussion of the agent and professional responsibilities about agency contracts, authority, and duties as both an agent to the company and agent to third parties.  Discussion includes techniques to avoid or reduce errors and omissions claims and well as quality customer service issues. Review of a “Code of Ethics” will assist the insurance professional in appropriate conduct.